Returns

MYMARCA di Conforti Emanuele is registered with the Companies Register of Macerata REA MC 168223
Tax Code Partita IVA: 01630460432 - Codice Fiscale: CNFMNL80R16L366A.
MYMARCA's registered office in Italy is located at Via Velluti 32/34 , 62100 Piediripa di Macerata (Mc)

Alimentary products and leather goods except Tourist Packages purchased on Mymarca.com are directly sold by Mymarca.
There you can find information on orders, shipments, refunds and returning products purchased on mymarca.com.
Remember you can also contact MYMARCA by e-mail (info@mymarca.it) or by phone on our toll: +39 07331941193.

The right to cancel the purchase

By law, customers in the European Union you have the right to cancel the purchase of an item within 14 days beginning from the day you receive, or a third party indicated by you (other than the carrier) receives, the last good ordered by you (if delivered separately). 
Note : Extra UE sales ( Russia - Asia - Oceania - Africa - North and South America ect.) we accept returns only if the product is not working or broken : if your state apply customs fees this cost is borne by the buyer.
To return products we invite you to sen an e-mail at the address: info@mymarca.it . In this case, you shall return the items to Mymarca.com by giving them back to the courier within seven (7) working days. This grace period begins the day the items are delilvered to you.

The only costs for you is the shipping costs of the return. If you do an order and you pay, you accept this condition.

The return right - besides compliance with the terms and procedures described - shall be deemed correctly exercised once the following conditions have been fully met:
(a) we invite you to send an e-mail at the address: info@mymarca.it;
(b) the products must not have been damaged;
(c) the refund label must still be attached to the products with the single-use seal;
(d) the returned products must be sent to Mymarca.com in a single delivery. MYMARCA reserves the right not to accept products belonging to a single order returned and delivered at different times; return items must be shipped back to Mymarca.com within seven (7) working days from the date the package was delivered to you.

If the return right is exercised in conformity with the provisions set forth in this paragraph, Mymarca.com shall refund the sums paid for the returned products, net of any shipping costs for the delivery to you of the purchased products.

Mymarca.com shall refund the sums already paid for the purchase of the products and the shipping costs for the delivery of the purchased products to you only if the products are returned for reasons that may be due to Mymarca.com, as in the case where the products do not have the promised essential characteristics, have manufacturing defects or they have been erroneously delivered. In this last case you may use the return form.

Mymarca.com shall refund sums already paid as soon as possible and in any case within thirty (30) days from the date on which Mymarca.com became aware of your decision to exercise your return right. We will promptly start the procedure for refunding the sums, after having confirmed that the terms and conditions stated above have been duly complied with, as indicated in the other paragraph.

In the event that your return does not comply with the terms and conditions set out in paragraph 7 of these General Terms and Conditions of Sale, you will not be entitled to any refund of sums already paid to Mymarca.com; nevertheless, you shall be entitled, at your own expense, to receive the products in the conditions in which they were sent back to Mymarca.com. If you do not wish to receive the products in the conditions in which they were sent back to Mymarca.com, shall be entitled to keep the products and withhold the sums already received. 8. Refund Times and Procedures.